logo
privacy background

Privacy Policy

At GoMak, accessible from https://gomak.in, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services. Please read this policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information
    • Name
    • Email address
    • Phone number
    • Business details
    • Any other information you voluntarily provide
  2. Non-Personal Information
    • Browser type and version
    • Device type
    • IP address
    • Usage data (pages visited, time spent, etc.)

2. Location Information

Our application may access and use precise and approximate device location information only for live tracking and delivery-related services.

  1. Purpose of Location Use

    Location information is used strictly for:

    • Real-time tracking of riders and deliveries
    • Displaying live order movement and status updates
    • Supporting logistics and delivery operations
  2. Real-Time Use Only

    Location data is used only in real time for tracking purposes and is not stored, saved, or retained on our servers or devices. We do not use location data for analytics, advertising, profiling, or any secondary purpose.

  3. Background Location Access

    To ensure uninterrupted live tracking during active deliveries, the app may access location data even when running in the background.

  4. Data Sharing

    We do not sell, rent, or share location data with any third parties. Location data is used only within the GoMak system for live tracking functionality.

  5. User Control

    Users can enable or disable location permissions at any time through device settings. Disabling location access will stop live tracking and may affect delivery-related features.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Improve user experience
  • Respond to inquiries and support requests
  • Send updates, newsletters, or marketing (with your consent)
  • Ensure website security and prevent fraud

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Trusted third-party service providers (hosting, analytics, etc.)
  • Law enforcement or government authorities if required by law
  • In the event of a business merger, acquisition, or asset sale

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve targeted content. You can manage cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing
  • Withdraw consent where applicable
  • Delete your account and all associated information anytime through the app's explicit deletion option. Wholesaler and Retailer apps can find this option in Account Settings, while Ryder app should navigate to their Profile Page to select the Delete Account option.

To exercise these rights, please contact us at support@gomak.in

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. Please review their privacy policies separately.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the "Effective Date" updated. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us: